Terms and Conditions

Effective Date: June 29, 2026

These Terms and Conditions ("Terms") govern your use of the transportation services provided by 92 Limo Service, operated by 92 Transportation LLC ("92 Limo Service," "we," "us," or "our"). By booking or using our services, you ("Client" or "Customer") agree to these Terms.

SMS Terms & Conditions

1. SMS Consent Communication. Phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications. Recipients may receive appointment reminders, follow-up messages, billing inquiries, and transportation reservation updates.

3. Message Frequency. Message frequency may vary; you may receive up to 5 SMS messages per week related to your appointments and transportation reservations.

4. Potential Fees. Standard message and data rates may apply depending on your carrier and plan, and may vary for domestic and international messages.

5. Opt-In Method. Customers opt in to receive SMS messages by submitting an online form on our website.

6. Opt-Out Method. You may opt out at any time by replying "STOP" to any SMS message, or by contacting us directly.

7. Help. For help, reply HELP to any SMS message, or contact us at info@92limo.com.

8. Additional Options. If you do not wish to receive SMS messages, simply do not check the SMS consent box on our forms.

9. Standard Disclosures. Message and data rates may apply. Text STOP to opt out at any time. Text HELP, or visit our Privacy Policy and these Terms & Conditions, for assistance. Message frequency may vary.

Transportation Service Terms

1. Bookings & Reservations

Reservations may be made by phone, email, or through the booking form on our website. All reservations are subject to vehicle availability and are confirmed only once you receive a confirmation from us. A reservation is considered binding once confirmed. You are responsible for providing accurate pickup and drop-off details, contact information, flight numbers (where applicable), passenger count, and any special requests at the time of booking.

2. Payment Terms

  • Your quoted rate includes the base transportation charge. Driver gratuity, parking, tolls, additional waiting time, and other applicable charges will be clearly disclosed before confirmation.
  • Additional charges may also apply for extra stops, additional mileage, after-hours or holiday service, and special requests — all disclosed before confirmation.
  • We accept major credit and debit cards. A valid card may be required to guarantee a reservation.
  • For certain bookings (hourly, group, weddings, or long-distance), a deposit may be required at the time of booking, with the balance due before or on the date of service.
  • Waiting time beyond the complimentary allowance is billed in 15-minute increments at the applicable rate. See our Waiting-Time Policy.

Our full Cancellation, Waiting-Time, No-Show, Vehicle Substitution and Payment Authorization policies are published on our Policies page and form part of these Terms.

3. Cancellation & Refund Policy

  • Sedans & SUVs: cancel at least 3 hours before the scheduled pickup time for no charge. Cancellations within 3 hours of pickup may be charged up to 100% of the quoted fare.
  • Sprinter vans and limousines: cancel at least 12 hours before the scheduled pickup time for no charge. Cancellations within 12 hours of pickup may forfeit the deposit and/or be charged up to 100% of the quoted fare.
  • Special events (weddings, proms, group and multi-vehicle bookings): cancel at least 12 hours before the scheduled pickup time for no charge. Cancellations within 12 hours of pickup may forfeit the deposit and/or be charged up to 100% of the quoted fare.
  • No-shows are charged the full fare. For airport pickups, please contact us before leaving the terminal — leaving without notifying us is treated as a no-show.
  • Approved refunds are issued to the original payment method and may take several business days to process.

4. Wait Time, Delays & Flight Tracking

For airport arrivals we track your flight and adjust pickup for early arrivals or delays. Airport pickups include 45 minutes of complimentary waiting time on domestic arrivals and 60 minutes on international arrivals, timed from actual touchdown. All other pickups include 15 minutes of complimentary waiting time. Additional waiting time is billed in 15-minute increments at the applicable rate and is disclosed before confirmation. While we plan routes carefully and build in buffers, we are not responsible for delays caused by traffic, weather, road conditions, or other circumstances beyond our reasonable control.

5. Passenger Conduct

  • Seat belts must be worn where provided, and all passengers must comply with applicable laws.
  • Smoking is prohibited in all vehicles.
  • Alcohol consumption is permitted only where lawful and only by passengers of legal drinking age; illegal substances are strictly prohibited.
  • The chauffeur may refuse service to, or end a trip for, any passenger who is disruptive, intoxicated to the point of risk, or behaving unlawfully or unsafely, without refund.
  • The number of passengers may not exceed the vehicle's lawful seating capacity.

6. Damage & Cleaning Fees

Clients are responsible for damage to the vehicle caused by them or any member of their party during the service. Excessive cleaning resulting from spills, sickness, or misuse may incur a cleaning fee. Any such fees will be charged to the payment method on file.

7. Liability

92 Limo Service is not responsible for personal belongings or luggage left in the vehicle; please confirm you have all items before exiting. To the fullest extent permitted by law, our total liability arising out of or relating to the service shall not exceed the amount paid for that service. We are not liable for indirect, incidental, or consequential damages, including missed flights, events, or connections, except where caused by our gross negligence or willful misconduct.

8. Force Majeure

We are not liable for failure or delay in performance due to events beyond our reasonable control, including weather, natural disasters, accidents, road closures, strikes, mechanical failure, or government actions. Where reasonably possible, we will provide an alternate vehicle or reschedule the service.

9. Service Area

92 Limo Service operates throughout Washington, D.C., Maryland, and Northern Virginia — including Annapolis, Baltimore, the greater DMV region, and the BWI, DCA, IAD, Martin State (MTN), and Philadelphia (PHL) airports. We also provide long-distance and point-to-point service to destinations such as New York City, Philadelphia, and Delaware. Service outside our standard area may be available by arrangement and may be subject to additional charges.

10. Changes to These Terms

We may update these Terms from time to time. The version in effect at the time of your booking applies to that booking. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of Maryland, without regard to its conflict-of-law provisions. Any disputes shall be resolved in the state or federal courts located in Maryland.

12. Contact

92 Limo Service
Phone: (877) 609-1919
Email: info@92limo.com
Website: https://92limo.com